Terms of Service
Effective as of: 2026-02-15
1. General Provisions
The terms “we”, “us”, or “our” refer to the Service Provider identified below in Section 2 of these Terms. The terms “you”, “your”, “user”, or “client” refer to any natural person who uses the Application or any part thereof.
Access to and use of the “Smart Sourdough” application (hereinafter – the Application) is governed by these Terms of Service (hereinafter – the Terms). By accessing or using the Application or any part thereof, you confirm that you have read, understood, and agree to comply with these Terms. If you do not agree to comply with these Terms or any part thereof, you are not entitled to use the Application or any part thereof.
Binding Distance Contract: These Terms and any documents referred to herein constitute a distance contract (hereinafter – the Contract) between the Service Provider and you. The Contract enters into force on the earlier of the date you begin using the Application or any part thereof, or the date you electronically accept these Terms. Where we process any personal data while you use the Application, we will do so in accordance with our Privacy Notice, which forms an integral part of these Terms and the Contract.
The Service Provider may, at its sole discretion, amend or modify these Terms and any documents incorporated herein at any time, and such amendments shall become effective immediately upon publication on the Smart Sourdough website and/or within the Application. Registered users will be notified by email of any material amendments to the Contract within a reasonable period prior to their effective date. In the event of material changes that are unfavorable to you, you have the right to terminate the Contract by submitting written notice within 30 calendar days from the date of notification. This right does not apply where the amendments (i) are exclusively beneficial to you and/or (ii) do not reduce your rights or increase your obligations. Continued use of the Application after such amendments constitutes acceptance of the latest version of the Contract.
2. Description of the Service and Service Provider
“Smart Sourdough” is a digital service (Progressive Web App – PWA) intended for the management of bread baking recipes, calculations, and baking process tracking. It is not a platform for the sale of recipes, food products, or other content, but a tool for managing user-generated content.
The services of the Application are provided by (Service Provider):
Inga Bartkevičiūtė
Individual Activity Certificate No. 571212, issued by Republic of Lithuania
info@smartsourdough.com
3. Terms of Use
The Application is intended for personal, non-commercial use.
It is prohibited to copy, distribute, modify, or attempt to reverse engineer the software code without prior written permission.
The Application may be used only by natural persons who have the legal capacity to enter into binding agreements under the law of their place of residence.
By using the Application or any part thereof, you confirm and warrant that:
(i) you are at least eighteen (18) years old;
(ii) you have the legal capacity to enter into a binding agreement with us.
4. Free Use (Guest Mode)
The Application may be used without registration (“Guest Mode”).
IMPORTANT: In Guest Mode, all user-entered data is stored exclusively in the user’s browser memory (Local Storage). Clearing browser cache, cookies, changing devices, or using “Incognito” mode will result in irreversible loss of such data. The Service Provider has no technical ability to access or restore such data and assumes no liability for any data loss in this mode.
5. Registered Account
Upon creation of an account, user data is synchronized and stored on the server in accordance with the Privacy Policy.
The user is fully responsible for maintaining the confidentiality of login credentials and for all actions performed using their account. If another person accesses your account using your login credentials, the Service Provider will identify such person as you. You must safeguard your credentials and notify the Service Provider immediately if they are lost.
The user has the right to delete their account at any time by submitting a request to the Service Provider via email at info@smartsourdough.com. The account will be deleted upon expiry of the paid subscription period. Upon deletion, personal data associated with the account will be deleted or anonymized, except where legal obligations require longer retention.
6. Premium Plans and Subscription
The Application offers paid plans (“Premium”). The exact price, subscription period, and included features are provided prior to payment.
The subscription renews automatically and the plan price is charged automatically at the end of each subscription period under the same conditions, unless the user cancels through the self-service payment management system prior to the start of the next period.
If a trial period applies, upon its expiry the subscription becomes paid and the plan price is automatically charged unless cancelled before the end of the trial period.
If automatic payment fails on the renewal date, the user will be notified. Three (3) days after the renewal date, unpaid subscriptions will automatically be marked as expired and account access will be restricted until payment is made.
7. Subscription Cancellation and Refunds
The subscription may be cancelled via the payment management self-service at any time before the beginning of the next period. After cancellation, Premium features remain active until the end of the paid period.
IMPORTANT: Amounts paid for a previous or already commenced subscription period are non-refundable, except where mandatory consumer protection laws provide otherwise.
8. Payments
Payments are processed through authorized third-party payment service providers (currently Stripe).
The subscription price includes applicable taxes (e.g., VAT, where applicable), depending on the user’s declared place of residence. The exact subscription price, period, and included features are specified in the selected plan description before placing the order and/or completing payment.
9. 14-Day Right of Withdrawal Does Not Apply
If the user qualifies as a consumer under applicable law, legislation generally provides the right to withdraw from a distance contract within 14 days.
In this case, an exception applies: the Application provides digital content not supplied on a tangible medium, and service provision begins immediately upon subscription confirmation and payment (where applicable). Before placing the order, the consumer confirms understanding that service provision will begin immediately and thereby loses the right to withdraw from the contract within 14 days from the commencement of service provision (Civil Code of the Republic of Lithuania, Article 6.228(10), paragraph 13).
10. Conformity of the Digital Service
The Service Provider ensures necessary security and functional updates so that the service conforms to the Contract.
The functioning of the PWA directly depends on the user’s internet connection and browser compatibility. The Service Provider does not guarantee functionality in outdated or non-standard browsers.
11. Limitation of Liability
No Warranties: The Application is provided “as is”. The Service Provider does not guarantee uninterrupted operation, error-free performance, or full compatibility with all browsers, devices, or operating systems.
Calculations, recommendations, and fermentation forecasts are indicative in nature and do not constitute professional or technological advice. The user assumes full risk related to the practical application of recommendations provided within the Application.
Damages: To the maximum extent permitted by applicable law, the Service Provider shall not be liable for any material or non-material damages, indirect, incidental, special, or consequential losses (e.g., spoiled products, equipment failures, health issues, allergic reactions) arising from the use of the Application and/or the information contained therein, except where such damage results from the Service Provider’s intentional misconduct or gross negligence, or other mandatory legal exceptions apply.
The Service Provider shall also not be liable for damages arising from third-party services (including payment service providers, hosting providers, internet providers).
To the maximum extent permitted by applicable law, the Service Provider’s total liability shall be limited to the amount paid by the user for services during the last six (6) months, or for the last subscription period if such period exceeds six months.
12. Intellectual Property
All elements of the Application (code, design, calculation algorithms) belong to the Service Provider.
User-created recipes and other user-generated content remain the property of the user. The user is responsible for ensuring that uploaded content (recipes, photos) does not infringe third-party intellectual property rights.
By adding ingredients with nutritional data, the user grants the Service Provider the right to use such information for the purpose of improving the shared ingredient database.
13. Governing Law and Dispute Resolution
These Terms and the Contract shall be governed by the laws of the Republic of Lithuania.
Users who qualify as consumers benefit from the protection of mandatory laws of their country of habitual residence.
Disputes shall be resolved through amicable negotiations. If you believe your rights as a user have been violated, you must submit a written complaint to the Service Provider within three (3) months from the date you became aware of the violation. Complaints may be submitted via email to info@smartsourdough.com.
We will examine your complaint free of charge within fourteen (14) calendar days and provide a reasoned written response.
If the dispute cannot be resolved amicably:
– Consumers residing in the EU/EEA may contact the State Consumer Rights Protection Authority (www.vvtat.lt), their national European Consumer Centre, or use the Online Dispute Resolution (ODR) platform at http://ec.europa.eu/odr/.
– Consumers from non-EU countries (e.g., the USA) shall resolve disputes through negotiations or in the courts of the Republic of Lithuania at the location of the Service Provider.
All disputes shall be resolved individually, and any right to participate in class actions is waived.